Maas insurance program deductible schedule the website schedule is updated regularly to include new models. To see the phone insurance brochure, click here for english and click here for spanish. For loss, theft and damage claims click here or call 18005843666. However, sprint complete also includes apple care enrollment for eligible devices. Your tier is determined by the specific phone model you have. Assurant phone insurance file an assurant phone claim. Cracked screen on leased phone with insurance sprint community. Please note that in most cases, the deductible is far less than the full retail price that you would pay for a new smartphone outside of contract renewal.
Phone insurance is a replacement service provided to customers of sprint. If you cannot locate your phone, sprint can synchronize your contacts, remotely disable the phone, and erase address book contacts from the phone. Phone insurance is available for new phones within 30 days of activation, for upgrades to a new phone within 30 days or upon an equipment swap to a new phone within 30 days. Deductibles increase by tier, and are significantly higher than they are. Should you need repair or replacement, there are convenient service options. Because apple designs iphone, ios, and many applications, iphone is a truly integrated system. File an equipment replacement program insurance claim. Payment of the deductible is required upon approval of the claim. Learn about protection and repair solutions for your sprint device. Click on the links below to find your devices tier, fees and deductibles based on the program. Learn about your bill usage, how your plan works, and get helpful info about your account.
Brightstar agency, llc is the licensed agent and brightstar device protection, llc administers the program. After opting not to offer its total equipment protection tep service to iphone customers, sprint appears to have turned over a new leaf. Add the deductible plus your monthly payment and multiple that by however many phones you insure on your account and you will pay way more over time than just buying a new phone. If you are not certain of the model of your phone, refer to your original receipt or you may be able to determine the model by following these steps. Acs administration not available for customers in puerto rico and the u. Insurance deductibles erp and service contract adh service. Sprint total equipment protection sprint tech support. A few months ago my phone fell causing the screen to shatter, when i used my insurance from sprint they gave me a crappy refurbished s4 that kept freezing.
File an equipment replacement program insurance claim if your device is lost or stolen, contact us immediately at 18882114727 to suspend your service. Jan 16, 20 after opting not to offer its total equipment protection tep service to iphone customers, sprint appears to have turned over a new leaf. File an insurance claim today to get it replaced or repaired. Sprints exclusive program to optimize your connected life. Mobile protection features cracked screen repair iphone protection samsung phone protection mobile. More expensive phones, not surprisingly, cost more to insure and incur higher deductibles. Phone insurance is a replacement service provided to customers of boost mobile. Most cell phone carriers also offer pure insurance products that cover loss and theft. For example, iphone xs owners fall into tier 5, iphone xr 256gb owners. Device and coverage prices and coverage terms may change at any time. Cracked screen on leased phone with insurance sprint. Sprint insurance might be a good idea if youre worried about breaking or losing your phone. Understand your cell phone insurance options nerdwallet.
Report your device lost or stolen if your phone has been lost or stolen, sign in to and report it immediately. Savings via monthly credits, applied within 2 bills. Stay connected with repair, replacement, and support options through sprint tech solutions. The plans are generally in effect as long as you keep paying the monthly fee.
Geek squad complete protection includes all the above benefits from the standard geek squad protection, plus loss and theft coverage. Asurion covers your samsung galaxy phone where it matters. What should you do if your sprint phone is lost, stolen or. Sprint complete customers who enroll an eligible iphone may have the option of. This coverage is underwritten by zurich american insurance company. As you can see, this is far lower than the big threes mobile insurance plans and takes out the worry of paying for a service every month. We try to keep our deductible amount as affordable as possible. Doesnt matter if you have a small crack, shattered your screen, or threw it in the garbage disposal. Even if your phone is still under contract, youre allowed to cancel whenever you want without penalties, fees or changing your current cell phone plan.
Geek squad complete protection must be purchased with the product in store not available online or within 15 days by visiting a store. Select your device to view your sprint complete benefits. For example, a samsung galaxy s4 mini and an lg viper are. If you damage your phone, sprint will repair or replace the phone. The amount of the deductible is determined by the model of your device. Cracked iphone 6 plus screen you can file a claim with asurion, but before you do that, contact an apple store an actual apple store first. Carefully remove the battery cover and the battery. Sign up now to protect your device against loss, theft, and damage. Still, its not the most economical option especially if you dont need additional benefits like.
We cover devices that are new, used or refurbished. An anonymous tipster has shared an internal screenshot. You could potentially void the warranty including the insurance if they dont do it per apples specifications. When do i need to pay my deductible for mobile phone insurance. Sprint offering total equipment insurance for iphone on. For customers who elect insurance coverage, the monthly insurance premium may include fees payable to sprint andor asurion.
The average household has seven connected devices, but will have 17 by 2020. Mobile device insurance portal the my wireless claims site lets you choose your provider and then youll be routed to the correct selfservice portal where you can make a claim, track a claim, pay your deductible and find the best phone number to reach customer service. Cell phone insurance cell phone warranty cellphone. Sprint complete is the brand name used by the carrier for its device protection program. Its convenient, since you can sign up when you buy a new phone from sprint. Most claims are eligible for free next day shipping. You are responsible for the nonrefundable deductible for each approved claim. Asurion organizes sprint complete insurance coverage by five tiers. This coverage is underwritten by the zurich american insurance company. Here are some popular models that can be protected. Sprint service details find help for your cell phone. Premium handset protection for prepaid this information is. Premium handset protection for prepaid this information is based on date of loss and may change. My back face is totally cracked and my front face is completely gray.
Be sure to file your claim within 60 days of the loss. Sprint offers phone insurance, called sprint complete, through third party. Your sprint wireless phone got lost, stolen or damaged. Visit my phone guardian 24 hours a day, 7 days a week to file a claim with brightstar device protection see provider information in brochure. Accidental damage deductible, cracked screen repair all phones.
Sprints nextday insurance replacement allows customers whose phone is lost, stolen, or not eligible for repair, simply file a claim to receive a replacement device the next day, in most cases. Deductibles are accepted via platinum card, master card or echeck. It applies to each sanctioned claim related to accidental damage, theft or loss or misfortune. Is sprint total equipment protection worth the cost.
Asurion, like most insurance programs, requires that you pay a deductible at the time a claim is filed. Repair options under the insurance program are available in select locations for eligible devices and certain types of damages. File a phone insurance claim for your sprint wireless device. Jun 25, 2019 asurion organizes sprint complete insurance coverage by five tiers. Cracked screen on leased phone with insurance so what is the difference between sprint insurance the total protection plus and apple care insurance i kind a looked at both and it seems like apple care is way better when i called the sprint store today they told me just to make an appointment at an apple store and they will swap out the. To learn more about cell phone insurance and what you can do, read this. I bet most damages, like a broken screen, can be fixed for much less than your deductible. Asurion mobile protection is more than a cell phone insurance. If you experience mechanical or electrical breakdown, just visit a sprint phone repair center to take advantage of instore repair. Cellular telephone protection can reimburse the eligible wells fargo consumer credit card cardholder for damage to or theft of a cell phone. They told me the cause for the freezing was probably the charger and when i ask to get a suited charger they said the charger was not covered under the warranty. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
For example, iphone xs owners fall into tier 5, iphone xr 256gb owners fall into tier 4, iphone 7 126gb owners fall into tier 3, and so on. A deductible applies based on the tier of your device. Sometimes apple will fix it for you whereas a claim with asurion will require you to pay the deductible, which could be. If i have insurance on my iphone 4s, do i have to pay money extra to get a new iphone 4s.