Learn about protection and repair solutions for your sprint device. A deductible applies based on the tier of your device. If i have insurance on my iphone 4s, do i have to pay money extra to get a new iphone 4s. I bet most damages, like a broken screen, can be fixed for much less than your deductible. More expensive phones, not surprisingly, cost more to insure and incur higher deductibles.
Sprint complete is the brand name used by the carrier for its device protection program. If you experience mechanical or electrical breakdown, just visit a sprint phone repair center to take advantage of instore repair. Sometimes apple will fix it for you whereas a claim with asurion will require you to pay the deductible, which could be. Cellular telephone protection can reimburse the eligible wells fargo consumer credit card cardholder for damage to or theft of a cell phone.
When do i need to pay my deductible for mobile phone insurance. They told me the cause for the freezing was probably the charger and when i ask to get a suited charger they said the charger was not covered under the warranty. Asurion mobile protection is more than a cell phone insurance. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party. Savings via monthly credits, applied within 2 bills. As you can see, this is far lower than the big threes mobile insurance plans and takes out the worry of paying for a service every month.
If you damage your phone, sprint will repair or replace the phone. This coverage is underwritten by the zurich american insurance company. Still, its not the most economical option especially if you dont need additional benefits like cloud storage or tech experts. A onetime payment option for two years is also available. Jan 16, 20 after opting not to offer its total equipment protection tep service to iphone customers, sprint appears to have turned over a new leaf. Mobile device insurance portal the my wireless claims site lets you choose your provider and then youll be routed to the correct selfservice portal where you can make a claim, track a claim, pay your deductible and find the best phone number to reach customer service. Your tier is determined by the specific phone model you have. Geek squad complete protection must be purchased with the product in store not available online or within 15 days by visiting a store. File an insurance claim today to get it replaced or repaired. For example, a samsung galaxy s4 mini and an lg viper are.
Jun 25, 2019 asurion organizes sprint complete insurance coverage by five tiers. Cracked screen on leased phone with insurance sprint. Premium handset protection for prepaid this information is based on date of loss and may change. To learn more about cell phone insurance and what you can do, read this. Insurance deductibles erp and service contract adh service. Sprint insurance might be a good idea if youre worried about breaking or losing your phone.
Sprints exclusive program to optimize your connected life. Sprint service details find help for your cell phone. Asurion organizes sprint complete insurance coverage by five tiers. For example, iphone xs owners fall into tier 5, iphone xr 256gb owners fall into tier 4, iphone 7 126gb owners fall into tier 3, and so on.
Sprint complete customers who enroll an eligible iphone may have the option of. Learn about your bill usage, how your plan works, and get helpful info about your account. File a phone insurance claim for your sprint wireless device. Asurion, like most insurance programs, requires that you pay a deductible at the time a claim is filed. Click on the links below to find your devices tier, fees and deductibles based on the program. Select your device to view your sprint complete benefits. For loss, theft and damage claims click here or call 18005843666. Be sure to file your claim within 60 days of the loss. This coverage is underwritten by zurich american insurance company. You could potentially void the warranty including the insurance if they dont do it per apples specifications. We cover devices that are new, used or refurbished. You are responsible for the nonrefundable deductible for each approved claim. Phone insurance is a replacement service provided to customers of sprint. Doesnt matter if you have a small crack, shattered your screen, or threw it in the garbage disposal.
The plans are generally in effect as long as you keep paying the monthly fee. Cracked screen on leased phone with insurance so what is the difference between sprint insurance the total protection plus and apple care insurance i kind a looked at both and it seems like apple care is way better when i called the sprint store today they told me just to make an appointment at an apple store and they will swap out the. Sign up now to protect your device against loss, theft, and damage. Premium handset protection for prepaid this information is. Asurion covers your samsung galaxy phone where it matters. Device and coverage prices and coverage terms may change at any time. Should you need repair or replacement, there are convenient service options. Brightstar agency, llc is the licensed agent and brightstar device protection, llc administers the program. Stay connected with repair, replacement, and support options through sprint tech solutions. Its convenient, since you can sign up when you buy a new phone from sprint.
For example, iphone xs owners fall into tier 5, iphone xr 256gb owners. Repair options under the insurance program are available in select locations for eligible devices and certain types of damages. Understand your cell phone insurance options nerdwallet. Sprint offers phone insurance, called sprint complete, through third party. If you cannot locate your phone, sprint can synchronize your contacts, remotely disable the phone, and erase address book contacts from the phone. After opting not to offer its total equipment protection tep service to iphone customers, sprint appears to have turned over a new leaf. Mobile protection features cracked screen repair iphone protection samsung phone protection mobile. Maas insurance program deductible schedule the website schedule is updated regularly to include new models. Add the deductible plus your monthly payment and multiple that by however many phones you insure on your account and you will pay way more over time than just buying a new phone.
Acs administration not available for customers in puerto rico and the u. Sprints nextday insurance replacement allows customers whose phone is lost, stolen, or not eligible for repair, simply file a claim to receive a replacement device the next day, in most cases. File an equipment replacement program insurance claim. Please note that in most cases, the deductible is far less than the full retail price that you would pay for a new smartphone outside of contract renewal. Is sprint total equipment protection worth the cost. Most claims are eligible for free next day shipping.
What should you do if your sprint phone is lost, stolen or. The average household has seven connected devices, but will have 17 by 2020. Cracked screen on leased phone with insurance sprint community. Payment of the deductible is required upon approval of the claim. Still, its not the most economical option especially if you dont need additional benefits like. My back face is totally cracked and my front face is completely gray. Most cell phone carriers also offer pure insurance products that cover loss and theft. We try to keep our deductible amount as affordable as possible. Your sprint wireless phone got lost, stolen or damaged. Cracked iphone 6 plus screen you can file a claim with asurion, but before you do that, contact an apple store an actual apple store first. Report your device lost or stolen if your phone has been lost or stolen, sign in to and report it immediately. Phone insurance is available for new phones within 30 days of activation, for upgrades to a new phone within 30 days or upon an equipment swap to a new phone within 30 days.
Sprint offering total equipment insurance for iphone on. Deductibles are accepted via platinum card, master card or echeck. Sprint total equipment protection sprint tech support. A few months ago my phone fell causing the screen to shatter, when i used my insurance from sprint they gave me a crappy refurbished s4 that kept freezing. Even if your phone is still under contract, youre allowed to cancel whenever you want without penalties, fees or changing your current cell phone plan. For customers who elect insurance coverage, the monthly insurance premium may include fees payable to sprint andor asurion. It applies to each sanctioned claim related to accidental damage, theft or loss or misfortune.
Visit my phone guardian 24 hours a day, 7 days a week to file a claim with brightstar device protection see provider information in brochure. Geek squad complete protection includes all the above benefits from the standard geek squad protection, plus loss and theft coverage. Assurant phone insurance file an assurant phone claim. Accidental damage deductible, cracked screen repair all phones.
If you are not certain of the model of your phone, refer to your original receipt or you may be able to determine the model by following these steps. Here are some popular models that can be protected. Phone insurance is a replacement service provided to customers of boost mobile. Cell phone insurance cell phone warranty cellphone. Carefully remove the battery cover and the battery. An anonymous tipster has shared an internal screenshot. The amount of the deductible is determined by the model of your device.